Case studies

Geoff joined Travel Matters following a loss of self-confidence and self-esteem, taking part in the work experience programme as well as studying for his ECDL certificate.

Having successfully passed the ECDL Geoff became a Core Worker at Travel Matters, acting as a mentor to other students in the ECDL programme on a voluntary basis. Geoff also worked on a customer service project, making use of his newly aquired IT skills by  re-designing our customer feedback forms and feeding back the data into our systems.

Following his time as a Core Worker Geoff successfully completed a fixed period of employment as a part-time support worker for a healthcare agency before moving back into full-time employment as a Care Assistant.

Having just celebrated the birth of his first child Geoff is looking forward to developing his career in the care agency.